[opensubtitlesdev/service.subtitles.opensubtitles-com] Error downloading the subtitle on Google TV & Mac (Issue #6) #774470

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I get below error when trying to download the subtitle after search on Google TV & Mac. But it works fine on FireTV

2023-05-27 17:37:28.876 T:1807095 error : OnDownloadComplete - Saving of subtitle /Users//Library/Application Support/Kodi/userdata/addon_data/service.subtitles.opensubtitles-com/temp/a8c8ea23-c0fc-4193-861b-3a8158b550c0.srt to special://temp/playlist.en.srt failed

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Does not seem to be a storage or permission issue since its working for addon Opensubtitle.org

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You are receiving this because you commented.Message ID: .subtitles.opensubtitles-com/issues/6/1586244996@github.com>

Same here and here is my setup:
Opensubtitles.com plugin, 1.0.1
Kodi 20.2.0 with OSMC
Raspberry 3 B

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I am having the same issue on my OSMC Vero 4k+ device with the latest version of both Kodi and the plugin.

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I'm still having this problem on 1.0.2 at the moment. Haven't been able to use the opensubtitles.com version successfully yet at all. My logs are basically identical to the original post, and the error message is also the same.

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I think this is a not an issue with the add on but user related.
at least for me the credentials were incorrect. it seems the old add on opensubtitles.org accepts both username/email in the username field but the new one only accepts username.
And it seems the search uses hard coded ApiKey and not the credentials. Only when downloading it uses the credentials, giving a false sense that credentials work.
The error message can be better though on the download, it should say Incorrect Credential rather than Error searching for subtitles

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